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FAQ

It is an online trademark management service worldwide. Pocket IP provides an opportunity to manage your TMs, conduct searches in national and international databases, request a TM renewal as well as file applications for registration of a new TM. Pocket IP enables 24/7 tracking of TM status with automatic data updates, and interaction with licensed lawyers in various jurisdictions. Pocket IP does not perform any actions with your TM independently - the service generates and transmits instructions for licensed lawyers, and monitors the status and quality of the service.
Pocket IP provides services for: - TM docketing, - data integration and synchronization with national and international intellectual property offices, - providing functionality for conducting searches, - providing functionality for monitoring “mentions” in TM databases, - formation and transmission of instructions for performing actions with TM in different countries, - selection of agents for the provision of services in different countries, - considering complaints and feedback on the progress or result of the provision of the service and compensation for losses incurred following the results of the investigation, - collection and provision of information on legislation governing the field of TM in different countries.
Our online service implements all methods of protecting information from unauthorized access by third parties. The information available to the user in his account cannot be disclosed or transferred to third parties without the user's consent. Information to a lawyer agent for acting with a TM is transmitted only to the extent that is necessary to complete the user's task. Lawyers-agents have entered into nondisclosure agreements on information received from users of the Pocket IP service and undertake not to disclose users’ data to third parties. For more details on the privacy policy of the user, see the Privacy policy section.
State fees in the selected currency and the lawyer’s fee for the provision of the service are displayed separately. The service commission is included in the lawyer’s fee and is not paid additionally.
Pocket IP is responsible for the service quality as well as for the compliance of the results with the task. The service cooperates only with agents who meet the standards for the provision of services of proper quality. If improper task performance happens due to the agent's fault, Pocket IP will compensate the user for the losses incurred.
Lawyers for each jurisdiction are carefully selected by Pocket IP. The decision to start cooperation between the service and the agent is made based on experience, history on the market, and expertise. Before starting work on the order, the agent checks it for the absence of a conflict of interest. The user cannot choose an agent to complete his task on his\her own. The name of the agent will be displayed in the TM data after being updated in the database of the relevant national authority.
The status of the order is displayed in the My tasks section. The user is notified of the change in the status of the order by a message in the online system and via email.
The full cost of providing the service is indicated by the service and corresponds to the amount in the invoice. This cost includes taxes on the service and its agents. The costs of transferring funds from the user to the service account are borne by the user. The service notifies the user in advance about possible additional expenses during the execution of the order (for example, the need to provide a response to a refusal).
No. The service independently selects agents to perform tasks for users. Before starting work on the order, the agent checks it for the absence of a conflict of interest. The user cannot choose an agent to complete his task on his\her own. In case of unsatisfactory quality of the service, the user can contact the support service for a prompt resolution of the situation.
Depending on the stage of order fulfillment, the user can make changes to the instructions. The user is notified in advance of the need for additional fees for making changes.
Proper protection of trademark rights demands different actions. Firstly, a trademark should be correctly officially registered in time in all countries, where the company operates. Secondly, a trademark owner should actively monitor new applications to prevent registrations of similar trademarks. The business intelligence of actions with trademarks of other companies helps to watch market trends for the valuation of your IP strategy.
You can manage your trademark portfolio in an old-fashioned way, mostly running it all manually. Or in a modern way, to adjust business processes with IT solutions, which automatize many daily activities and free your time for more important tasks.
Pocket IP offers free trademark searches for its users. To request a search with opinions is also possible. To conduct trademark searches with other services or with the “manual” assistance of lawyers could cost a lot.
Trademark registered only in country A, won’t protect your rights in country B. To obtain legal protection for your brands, you need to make trademark registration in all the countries you operate or intend to operate in the nearest future. And someone else will register the same trademark. Analysis of the trademark activities of competitors will help to understand prioritized countries for your trademark activities.
Pocket IP is an easy, secure, and cost-effective way to make a trademark renew in different countries from one online account. Just find your trademark for free with our search service and request a renewal if it is available already.
Pocket IP service saves time, and money, and increases the efficiency of IP management. Thanks to the automation of many legal processes, you can spend less time visiting separate national and international databases, preparing reports, not missing any deadlines, etc. Customize analytics of trademark strategy of rivals and make optimization of your plans and next steps.
Trademark applications should meet the minimum requirements to pass the formal examination. The national legislations have a list of these requirements. First of all, a trademark must have a distinctive character, not contain generic words or phrases, not violate public morality, not use national symbols, not mislead consumers, etc.
We are interested to have a wide network of reliable partners, who share our values. If you would like to become Pocket IP’s partner in your country, please contact us.
Pocket IP helps to manage trademark portfolios with the tools like – an advanced docketing system to keep and update trademark records, make searches, set up monitoring, file new trademark applications, and get access to the trademark applications tracking system. Our service provides all the main functionality in one place for the development of your business.
Pocket IP is designed both for specialists of law firms, which manage the Intellectual property portfolio of their clients and for specialists of legal departments of companies. Both types of users will increase the efficiency of their business processes with Pocket IP.
If you have any questions, complaints, or feedback about the procedure or progress of the order, you can send a request to [email protected]. In the request, you should specify the email by which the user is registered and the name of the task (if any).
We will be very grateful for any of your suggestions for improving the quality of our service, be sure we will consider them. You can send your feedback on the Pocket IP service to [email protected].
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